Choosi Price Guarantee

Terms and conditions

1. To be eligible for the Choosi Price Guarantee, you must:
   1. be an Australian resident aged 18 years and over;
   2. within 30 days of purchasing your policy through Choosi, find the identical policy from the same insurer for a lower price; and
   3. have made your first payment on your policy.
2. For us to consider the cheaper policy to be the “same”, it must be identical in every respect to the policy you purchased through us (including company, policy type and level of cover).
3. In order to compare the cheaper policy to the policy purchased through Choosi, you must, within 30 days of purchasing your policy, send us proof of the quote on letterhead paper or equivalent (e.g. printout of the webpage at the final payment stage), with the policy description, price, policy terms and conditions, and the date of quote clearly shown. You can email the details to customerhelp@choosi.com.au, or mail to Choosi Pty Ltd, PO Box 7186, Baulkham Hills, NSW 2153.
4. Within 14 business days of receiving the information about the cheaper quote from you, we will advise you in writing of your eligibility. If we are not satisfied with the documentation, we will request more information or decline your claim.
5. The Choosi Price Guarantee:
   1. only applies to Life, Income Protection, Funeral and Pet Insurance policies;
   2. only applies to the policy premium and does not include other gifts, offers, promotions or incentives provided in conjunction with the policy;
   3. can only be claimed once per policy purchased through us; and
   4. does not apply where quoted premiums are only different because of rounding adjustments to the quoted prices.
6. Refunds for the difference in first year premiums will be made by cheque or electronic transfer to your nominated bank account within 14 days of your claim being verified.
7. The Gift Card may take up to 60 days to be issued. If you lose the Gift Card, no replacement Gift Card will be issued.
8. We may withdraw the Choosi Price Guarantee at any time.